HPO success factor Continuous Improvement & Renewal (Umpqua Bank case)

This video from the bookevent ‘What Makes A High Performance Organization’ is about the HPO success factor  Continuous Improvement & Renewal / Innovation. The presentation from Dr. André de Waal contains the case of the Umpqua Bank (Portland, USA).

[youtube]http://www.youtube.com/watch?v=cZ6x8ZqhBbk[/youtube]